Bat bug identification service

Bat bugs enjoy resting in a safe harborage in bat roosting areas in attics and elsewhere in the house. They hitchhike on their bat host from far distances and eventually enter homes when their population increases to high levels or when their bat host leaves the nest or roosting area. They are very flat and can find their way into homes by squeezing themselves into cracks and crevices on walls, gaps around window and door frames, pipelines, and any other opening under baseboards, etc. 

Bat bugs are commonly misidentified as bed bugs, which can make the whole eradication effort more complicated and extremely ineffective. If the bats’ roosting area is not treated and if the bats are not removed or excluded from the house, new bat bugs can reinvade your home and start biting you again. If you are dealing with bat bugs, this identification can save you a lot of money and headache down the line. A bed bug treatment is not necessarily effective for bat bug eradication, and this is why it’s so important to properly identify the bat bugs and not to confuse them with bed bugs.

Send your photos or mail your insect specimens to us, and we will identify bat bugs or bed bugs in them. We can even identify broken specimens as long as the abdomen or head & thorax are intact.

Many companies charge between $200-$600 per room for bed bug treatments. With our identification service, a professional pest control expert will identify suspected bat bugs or bed bugs in your photos or in your specimens and may save you hundreds (if not thousands) of dollars and a lot of your precious time. 

No one wants to get bitten by bat/bed bugs or end up with a large reproducing infestation in their home. The sooner you identify the bugs, the faster you can take care of them and prevent more skin rashes, eczema, sleeplessness (insomnia), anxiety, and sometimes embarrassment (you shouldn’t, though). . IMPORTANT: Before ordering, please read our service agreement details in the description below.

Send your suspected bed bug images to: info at pomerix.com (replace ‘at’ with @)

By purchasing this service, you will be able to submit photos or insect specimens (see mailing instructions below) containing suspected bed bugs to us and have them identified by our pest control experts. Based on your photos/specimens, we will provide accurate bed bug identification and send you the results. Before purchasing, please read the details of our service carefully:

• After purchase, please send (attach) your photos to our email: info at pomerix.com (replace ‘at’ with @). For sending real insect specimens, please see our mailing instructions on the bottom of this page.
• This service is for identifying bat bugs or bed bugs only. If you need to identify other pests (e.g. mites, other insects, rodents, etc.), please find the right product and purchase it on our website.
• Our identification service report will answer the following question: “Is the critter in the photo/sample a bat bug or a bed bug?”. The answer will be “a bat bug”, “a bed bug”, or “More information needed”. We may identify or comment on the species of bat bugs whenever possible, but we cannot guarantee that. We can readily identify common species of bat bugs, but accurate identification of bat bugs requires a lot of investigative work. We will not provide any identification of non-bed bugs. However, if possible, we might comment on the general group to which those bugs belong to such as “Mites”, “beetles”, “stink bugs”, “carpet beetles”, etc.
• We will respond to you with an initial answer within 1-3 business days, for digital photos, and 2-5 business days for mailed specimens from the day we receive your specimens. Weekends and holidays will delay our service and are not considered as business days.
• Photo/Specimen quality: Accurate identification of bat bugs depends on the quality of your photos or your mailed specimens. If your photos have a low quality (e.g., underexposed, overexposed, blurred, or too small, etc.), we won’t be able to identify your bugs, and you need to send us additional photos. If you can’t provide additional photos before your purchase expiration date, your purchase will expire and you would need to repurchase our service. See Purchase expiration time below. Ofcourse, we will do our best to help you and keep you happy.
• Photo copyright: Pomerix.com reserves the right to store and reuse your submitted photos/specimens anonymously (without photo/collector credits) for educational and marketing purposes.
• Photo/specimen limits: Depending on the purchased package, we will identify up to a specified number of photos/specimens. Extra photos/specimens beyond the package limit will be ignored unless you ask us to examine them and pay an additional fee.
• Purchase expiration: Your payment is valid for 2 weeks from the date of the purchase. Afterward, your purchase will expire, and you are required to repurchase the service to keep using our bed bug identification services.
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Specimen submission

We accept specimen shipments from customers. Before purchasing this service and mailing the specimens, please read the following carefully:

• Please do not mail live specimens! All the insects must be dead before shipping. (How? see below)
• Please, do not send us human body fluids or human debris.
• Collect 1 or several preferably undamaged lookalike specimens.
• Any live insect should be placed in an airtight (e.g. Ziplock) bag and placed in the freezer for a minimum of 24 hours. This ensures that the insect is dead and will not disperse to new places during and after shipping. If the insect specimen is already dead, you don’t need to put it in a freezer.
• After killing the insect using the method discussed above, place the bagged insect in a small card box or padded envelope. Place padding materials in the box to prevent the specimen from getting crushed or disintegrated.
• Crushed specimens are much harder to identify. We do not guarantee successful identification of crushed specimens. If a specimen is already squashed, include all the fragments as they may help with the identification.
• Send the package to the following address:
  • Pomerix Pest Solutions
  • 6185 Magnolia Ave #201, Riverside, CA 92506
• Please let us know about any new shipment by sending an email to: info at pomerix.com. If you have a tracking number, please share it with us so that we can track your package and pick it up ASAP.
• We will respond to you in the timeline described above when we get your specimen(s).